04 Shipping & Returns General

Free Shipping:

• In 1-3 working days with you, shipping Monday-Friday, same day if ordered before 4 pm
  
  
• DHL Go Green shipping with tracking via email, on request also via SMS
  
  
• Packed and shipped from Germany, Potsdam
  
  

Sustainable packaging:

• 1x Essentialbag © 'Essentialbox' to give away
  
  
• FSC certified, environmentally friendly packaging

Easy returns:

• Test your product in peace. If you don't like it, send it back to us with the delivery receipt (enclosed) within 60 days of receipt and let us know via email
  
  
• We guarantee to assign your return and refund you directly 100% of the purchase amount without giving any reasons