Accessibility statement

Valid for: essentialbag.de and essentialbag.com (including subpages, shop, checkout and related digital services)
Status: February 10, 2026


Our claim

We want our website and online shop to be as accessible as possible for everyone. Therefore, we continuously work to design content and functions so that they are accessible to users with various disabilities.

Legal basis

This accessibility statement is made in accordance with the requirements of Accessibility Strengthening Act (BFSG) and the underlying EU regulations (European Accessibility Act).

Standards applied

We orient ourselves towards the requirements of EN 301 549 as well as the Web Content Accessibility Guidelines (WCAG) 2.1 at conformity level AA.

Status of compliance with requirements

This website is partially accessible. There are currently still areas that do not fully meet the requirements.

Non-accessible content/known limitations

Despite great care, Single PackThe content or functions still present barriers. These can include:

  • PDFs/Documents (e.g. Single PackProduct instructions or downloads may not be fully accessible (e.g., missing tags/structure, suboptimal reading order).
  • Alternative texts: At Single PackImages/icons/marketing graphics may lack alt text or it may not be sufficiently descriptive.
  • contrast and; Readability: Individual elements (e.g. badges, banners, overlays) may not achieve optimal contrast values ​​in all cases.
  • Keyboard operation and; Focus: In Single PackIn interactive areas (e.g., pop-ups, cookie settings, menu overlays), full keyboard operability or focus control may be limited.
  • Third-party modules (e.g., payment providers, embedded apps/widgets) are partly outside our direct control and may contain barriers.

What we can improve

We continuously prioritize accessibility as part of our technical and design development. This includes, among other things, improving contrast, alt text, keyboard navigation, form feedback, and making documents more accessible.

Preparation of this declaration

This statement was issued on February 10, 2026 created and based on a Self-assessment as well as random checks of central pages (homepage, product pages, shopping cart/checkout, contact).

Feedback and contact

If you encounter any accessibility barriers on our website or require information about inaccessible content, please contact us. We will try to review your request as quickly as possible and find a solution.

  • E-mail: support@essentialbag.de
  • Contact page: /pages/contact
  • Service hours: Mon.–Fri.8:00 AM – 4:00 PM
  • Live chat: Chat icon in the bottom right corner of the website (during service hours)

Enforcement and appeal procedures

If you do not receive a satisfactory response to your accessibility feedback, you can contact the relevant market surveillance authority under the BFSG:

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF AöR)

Carl-Miller-Str. 6
39112 Magdeburg
Germany

Phone: +49 391 56 76 97 0
E-mail: kontakt@mlbf-barrierefrei.de


Note: This statement will be updated when there are relevant changes to the website/shop.