4.8 / 5
12-month warranty
60 days return
Easy Return
24/7 live chat
Further details
Free Shipping:
- In 1-3 working days with you, shipping Monday-Friday, same day if ordered before 4 pm
- DHL Go Green shipping with tracking via email, on request also via SMS
- Packed and shipped from Germany, Potsdam
Sustainable packaging:
- 1x Essentialbag © 'Essentialbox' to give away
- FSC certified, environmentally friendly packaging
Easy returns:
- Test your product in peace. If you don't like it, send it back to us with the delivery receipt (enclosed) within 60 days of receipt and let us know via email
- We guarantee to assign your return and refund you directly 100% of the purchase amount without giving any reasons
Guarantee:
- Try first, pay later: Pay 30 days later with PayPal or Klarna
- 60-day return policy: Try us risk-free for 60 days and simply send the package back to us if you are dissatisfied.
- 12 months warranty: If your product has a defect despite strict quality controls, we repair or replace it.
Customer service:
- Our friendly customer support will be happy to help you within 24 hours. Write to us using the contact form or use our live chat at the bottom right.
15,897+ Happy Customers
Our customers speak for themselves. See for yourself.
What is the Essentialbag guarantee?
We stand by the quality and durability of our essentials and guarantee you the highest level of satisfaction. If a product does not meet your expectations or shows premature wear, we guarantee you a fair solution in the form of repair or replacement for 12 months.
- Marvin
founder of Essentialbag
Over 12,742+ trees planted
1 tree for each product
We offset our CO₂ emissions from manufacturing and delivery. At the beginning of every month we plant new trees and share this in our Instagram story.